Shipping Policy

Effective date: August 24, 2026

Dream drape ships home textile products to supported destinations shown at checkout. Shipping rates, available methods, and estimated delivery windows may vary by destination, product availability, and carrier conditions.

Processing time

Orders are usually processed before shipment within 2 to 5 business days after payment confirmation. During product launches, holidays, or high-volume periods, processing may take longer.

Delivery estimates

Estimated delivery times are provided at checkout when available. These estimates are not guaranteed and may be affected by customs clearance, weather, carrier delays, or local delivery conditions.

International orders

For international shipments, customers are responsible for any import duties, taxes, brokerage fees, or customs charges required by the destination country unless otherwise stated at checkout.

Tracking

When tracking is available, a tracking link will be sent to the email address used at checkout. Tracking updates may take several business days to appear after shipment.

Incorrect address

Please review your shipping address carefully before placing an order. Dream drape is not responsible for delays or failed delivery caused by incorrect or incomplete shipping details provided by the customer.

Lost or delayed parcels

If your parcel appears delayed or missing, contact us with your order number and tracking information. We will help review the shipment with the carrier where possible.