Return Policy

Effective date: August 24, 2026

We want your Dream drape pieces to feel right in your home. If you are not satisfied with an eligible item, please contact us within 30 days of delivery to request a return.

Return eligibility

Items must be unused, unwashed, undamaged, and returned in their original packaging with any original labels or inserts. Bedding and textile products that show signs of use, washing, fragrance, stains, damage, or alteration may not be eligible for return.

Non-returnable items

Final sale items, gift cards, customized products, made-to-measure items, and products marked as non-returnable cannot be returned unless required by applicable law.

Return shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part or a confirmed defective item. We recommend using a trackable shipping service.

Refunds

After we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Original shipping charges may be non-refundable unless required by applicable law.

Damaged or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly with your order number and clear photos so we can review the issue.